Main Article Content
The main focus of this study was to examine the level of job satisfaction of employees of Public and Private sector banks. This study also intends to study the influence of digitalisation on job satisfaction. The study was concentrated in Ernakulam district, State Bank of India was selected from the public sector and ICICI Bank from the Private sector. A total of 60 employees were selected as the sample of the study i.e. 30 respondents from 5 branches of each bank. The study was based on primary data by using a Pre-structured Minnesota Satisfaction Questionnaire (MSQ). Multi stage sampling technique was used for selecting the samples. The data collected were analyzed using statistical tools such as indices and percentages. The result was the overall job satisfaction for Public sector banks like SBI is more than that of private sector banks like ICICI. But the Officers were found to be deriving more satisfaction in ICICI than SBI because of higher compensation package.