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Abstract
This study aimed to explore factors associated with patient satisfaction of primary health care centers in cuddalore district, Tamil nadu. The sampling procedure, data collection method and analysis procedure was conducted among 80 patients after successful clinical consultations and treatment acquirements using convenience sampling at the primary health care centers in 4 blocks of cuddalore district, Tamilnadu. A survey that consisted of socio demography, socioeconomic, and health characteristics and the validated Short Form Patient Satisfaction interview schedule were used. Patient satisfaction was the highest in terms of service factors or tangible priorities, particularly, technical quality, and accessibility and convenience, but satisfaction was low in terms of service orientation of doctors, particularly the time spent with doctor, interpersonal manners, and communication during consultations.